Overall Okay to Good Place to Work - Software Engineer PerfectServe Employee Review

4.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Very flexible hours and rarely work long hours A lot of holidays off Half day Fridays in summer Pay is good

Cons

Seeming reluctance to invest in their products, especially in the tech space. It seems like for every 2 people that leave we hire one replacement. While still expecting the products to be maintained and new features to be developed. Benefits are okay, but not good Rarely ever see or talk to my manager (couple times in a year), although some might see that as a pro No career/promotion plan or any real feedback about my role. Lots of tech debt and no real plan to timeline to do anything about it

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PerfectServe Response
3y
Thank you for your feedback. We like your apartment analogy. Senior leaders are constantly discussing what's the right balance between innovation (the new floors) and stability (enhancing the foundation). Our customer need and expect both. In 2022, we believe we made some really good progress in both areas. As we head into 2023, we know our tech leaders are having a lot of the same discussions, and we're confident we will land on the right balance. - PerfectServe PeopleOps Team

Explore other reviews about PerfectServe

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

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PerfectServe Response
6d
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Cons

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

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PerfectServe Response
1mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
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