Fast-paced work environment with strong mission alignment - Manager PerfectServe Employee Review

5.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Empowerment to bring ideas to the table and to offer feedback, wealth of knowledge and support from tenured employees, focus on transparency and consistent communication, continued efforts to foster collaboration amongst leaders and their teams.

Cons

As expected with remote work, there are hiccups within our software applications that cause systems to stop responding. Given that the business is 24/7 but the bulk of positions only work during normal business hours, it can be difficult to ensure your direct reports are receiving the necessary support while trying to maintain work-life balance.

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PerfectServe Response
2y
This is some exceptionally helpful feedback! Thanks so much for taking time to write out such a thoughtful review. Optimizing for remote work has been a continuous process, so rest assured that we're always looking for ways to best support employees in this remote-first environment. And your final point about clients is EXTREMELY important—we're here because of our customers, so everything we do is through the lens of helping them achieve total success with our technology.

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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