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      PerfectServe

      Engaged Employer

      PerfectServe reviews

      Wonderful Company Culture - Anonymous employee PerfectServe Employee Review

      5.0
      Oct 25, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The workforce at PerfectServe is the top reason for working here. Perhaps it's because of the tie to healthcare, but everyone is caring and passionate about doing good work (and work for good). The company went fully remote during the pandemic and unlike a lot of other companies, PerfectServe has kept the entire workforce remote. It goes a long way towards work-life balance, and it also improves career satisfaction to be trusted to get the work done, and to earn that trust with dedication and quality work product.

      Cons

      The pay at PerfectServe isn't top tier and could be improved some. It's a concern that is generally outweighed for me by the company culture and the opportunity to improve the work lives of healthcare workers who often sacrifice a lot for the good of the community. Also, having summer Fridays and both US and Canadian holidays has to be included as an offsetting factor in that "compensation" consideration.

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      PerfectServe Response
      1y
      Hi there, Thanks for your thoughtful review and for your 6 years of dedication to PerfectServe! We're deeply grateful for team members like you who recognize and value our company culture. Your observation about how our healthcare mission attracts caring, passionate colleagues really resonates with us—that shared purpose is super special. We also appreciate your candid feedback about compensation. While we strive to offer competitive pay, we also believe in creating a complete employee experience through benefits like our remote work flexibility, summer Fridays, and observance of both US and Canadian holidays. That said, we continuously evaluate our compensation structure to ensure we're recognizing the tremendous value our team members bring. Most of all, thank you for highlighting how our work makes a difference for healthcare professionals. Knowing that our efforts help those who care for others is what keeps us motivated. We're honored to have you with us at PerfectServe!

      Explore other reviews about PerfectServe

      5.0
      Jun 16, 2026
      Senior customer success advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

      Cons

      Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

      3.0
      Jun 15, 2026
      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      they provide training for the role

      Cons

      the pay is low for the role

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