C-Suite Issues - Specialist PerfectServe Employee Review

1.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked for this company when there were only about 70 employees, and watched it grow to over 200 before I left. The small company mentality was great, as they treated their employees with respect, held holiday parties for them, paid them a year-end bonus, and fed them every month to celebrate the month's birthdays. That was when it was a fun company to work for, but after the C-Suite shuffle came along, all that quickly disappeared.

Cons

Executives like to give lots of orders and claim what they are doing is good for the company and the employees, but that isn't always the case. The company that it is now just isn't a good place anymore. Lots of manipulation of surveys makes things seem better than what they really are - the execs really know how to play the numbers game. The truth of the matter is that the way employees are being treated, there is more disengagement than ever. Better heed those warnings in the surveys!

Explore other reviews about PerfectServe

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

avatar
PerfectServe Response
6d
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Cons

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

avatar
PerfectServe Response
1mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
See reviews by: Helpful|Rating|Date|All