The job market is tough, but not as tough as surviving a year at PetSmart - Digital Program Manager PetSmart Employee Review

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-(It feels like) As long as you are friends with your boss, you can get promoted twice despite being unqualified and a morally corrupt human -(It seems like) You get promoted if you shop for Anthropology dresses and take vape breaks all day -Fresh Zoloft prescription (also a con) -The most horrifying place I've ever worked, so it can only go up from here!!

Cons

-Management appeared to be auditioning for a role in Mean Girls 3 at all times -Positive year-end review one week, performance improvement plan the very next week -Spineless leaders reporting "egregious behavior" and then being unable to give a clear explanation of what that behavior actually was

avatar
PetSmart Response
4d
This isn't the work experience we hope associates have when working with us and appreicate your feedback. We encourage you to reach out to the CareSmart line at 1-800-738-4693 so we can learn more and try to support you. Thank you!

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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