Pros
15% off discounts which can be combined with the sale items and coupons. Small family atmosphere where just like with any family we can get on each other's nerves and within 5 mins the most, we all love each other again. Open door policy. Cross training is available for everyone. Flexible schedules. Outings for events as a team. Everyone is cross trained which means everyone helps out and no one says "sorry not my job" Free pet food once a month and monthly additional coupons for employees
Cons
For about a year now I have noticed that we are extremely under staffed. 1 cashier, 1 manager and 1 Petcare specialist in the evenings which are usually busy due to customers coming in after work. Often times the manager is backing up the cashier the pet care specialist is helping in their area and a customer needs help shopping or getting things to their car or has questions and would like for an associate to help. Often times this leaves the customer waiting for someone to be available and they become frustrated and even leave.
