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      PetSmart

      Engaged Employer

      PetSmart reviews

      Avoid PetSmart - Information Technology PetSmart Employee Review

      1.0
      Jan 27, 2012
      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is average, bonuses are good. Nothing positive to say about PetSmart management. Understaffed due to head count limitations. PetSmart associates are friendly. How PetSmart was voted among Phoenix Best Places to Work is misleading.

      Cons

      A short week at PetSmart is 50 hours / week. A routine week is longer. PetSmart Operations calls anytime day or night. Working for PetSmart is a 7x24 ordeal. Failure to join a teleconference is career ending. Health Insurance is expensive and provides limited coverage. Training and promotions are limited to the chosen few. If you're considering a JOB at the pet store, American Express is several blocks away.

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      5.0
      May 4, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, welcoming, easy, flexible, growth

      Cons

      Weekends, slow, customers, busy, fast pace

      3.0
      Jun 22, 2026
      Professional pet stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with pets, earn tips and commission.

      Cons

      Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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