A waste of 6 months. - Pet Care Specialist PetSmart Employee Review

2.0
Feb 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with understand the stuff you have to deal with day to day. Good stuff.

Cons

Dealing with dirty animals and angry self righteous customers.

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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