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      PetSmart

      Engaged Employer

      PetSmart reviews

      Good company but changing - Pet Care Associate PetSmart Employee Review

      3.0
      Mar 7, 2017
      Pet care associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and they are moving back to better training, you get to interact with animals all day

      Cons

      At this point training depends on your store team. If you're lucky enough to get full time(only management now to my knowledge) you MUST have open availability. Non-negoitable, I've had associates I've worked with for 10+ years fired over it. With the new owners, they are still finding their footing with P&Ps. Otherwise, I would recommend. Wouldn't have stayed as long as I have and I have life long friends because of it.

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      5.0
      May 4, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, welcoming, easy, flexible, growth

      Cons

      Weekends, slow, customers, busy, fast pace

      2.0
      Jul 6, 2026
      Pet salon leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic environment with good opportunities in various departments

      Cons

      Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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