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      PetSmart

      Engaged Employer

      PetSmart reviews

      Director - Director PetSmart Employee Review

      3.0
      Aug 5, 2017
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Long term employees who share a passion for pets. Friendly environment with smart people. Good location away from traffic and close to restaurants.

      Cons

      Overly micromanaged leadership team who are overly confident in their opinions and rarely ask for others to collaborate. New leadership team is arrogant and demotivating.

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      5.0
      May 4, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, welcoming, easy, flexible, growth

      Cons

      Weekends, slow, customers, busy, fast pace

      3.0
      Jun 22, 2026
      Professional pet stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with pets, earn tips and commission.

      Cons

      Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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