23 years waisted !!!! - Store Manager PetSmart Employee Review

1.0
Sep 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Interaction with animals, good benefits

Cons

Company will stab you in the back , NO loyalty from upper Management , DM and up . Talk of “ Pets are Family” has no validity with this company , truth is pets make this company and its hedge fund owners Billions of dollars !!!!

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PetSmart Response
7y
We are committed to creating a positive and welcoming environment. I am sorry you did not have that experience. Please contact the CareSmart line at 1-800-738-4693 so we can understand more. Thank you.

Explore other reviews about PetSmart

5.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with animals Laid-back Pay Variety of shifts Learn how to take care of animals

Cons

Customers can be rude sometimes

1
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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