Company will stab you in the back , NO loyalty from upper Management , DM and up . Talk of “ Pets are Family” has no validity with this company , truth is pets make this company and its hedge fund owners Billions of dollars !!!!
PetSmart Response
7y
We are committed to creating a positive and welcoming environment. I am sorry you did not have that experience. Please contact the CareSmart line at 1-800-738-4693 so we can understand more. Thank you.
Explore other reviews about PetSmart
5.0
Nov 24, 2025
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Work with animals
Laid-back
Pay
Variety of shifts
Learn how to take care of animals
Cons
Customers can be rude sometimes
1
4.0
Jun 14, 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
15% off whole store
50% proprietary brands
Petting animals
Friendly customers
Almost never declines requested days off
Cons
Must have min one weekend day available
No room for growth very hard to become full time
Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable
Coworkers with seniority have “better” shifts
Scrubbing tanks may have you armpit deep
They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days