good money poor environment - Anonymous employee PetSmart Employee Review

2.0
Oct 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay for top positions in and out of stores. Always stay busy throughout the day even on weekdays. Good place to work if you own a lot of Pets.

Cons

Be at work on your scheduled shift or don't work here. Have no flexability in schedules. No personal incite is allowed. Personal life is now second to work life.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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