Not much good to say - Professional Bather PetSmart Employee Review

2.0
Oct 10, 2009
Recommend
CEO approval
Business Outlook

Pros

The animals make it worth it. Ninety five percent of the people I work with are great. (Need four more words.)

Cons

Walk in nail trims are the worst. It completely sets you back. Hours start as early as 6:45 and sometimes you wait until 3pm to go to work. It's disgusting the company is so greedy as to open the salon 2 hours before the store opens. Management that schedules you to close at 9 or 10 pm and then open the next day. I'm sorry- there's NEVER an excuse to do this. You have enough people to work with. What kind of service do you think the customers or their dogs are getting by someone that got maybe 5 hours of sleep? Our salon manager is very competent, but instead of making it an agreeable place to work rules by fear. The salon I work in as a whole has a very negative vibe to it. The company does not care if a dog comes in emaciated. They will not turn the owner into the proper authorities b/c they say the owner is making an attempt to better the dog. ( how about some food!) And I'm not talking about dogs someone just adopted. In this economy we are having to rebook clients. People resent this. It loses the groomers $ b/c alot of rebooks cancel last minute or do not show up. Even if they have been called. When they want to get rid of someone they write them up as much as possible. Sometimes completely bogus stuff.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
6d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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