Senior Management is the worst in this comapany! - Pet Products Managre PetSmart Employee Review

2.0
Nov 30, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a fun place to work. I made a lot of friends and there can be really cool people there. If you love animals, it's also a great place to work.

Cons

The management team is horrible. I was promoted to the second lowest rank manager after 5 years of working there and even then they had questions about promoting me. Most of the Store and Operation Managers are morons and don't know what they're doing. My Store Manager never left the office for his 10 hour shifts. Nobody in the store liked that. Favoritism is very big there. People talk about you behind your back and you have to pretty much be a female dog to get somewhere in that company. District Managers and anything higher up than that is also horrificly horrible. Whenever I had a problem, no one ever helped. Worst company ever,

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
6d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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