Petsmart - decent place but typical retail - Cashier PetSmart Employee Review

4.0
Feb 10, 2010
Recommend
CEO approval
Business Outlook

Pros

They had room for growth and promotions and encouraged it - if you aren't getting promoted or cross trained, you are not doing a good job, end of story. The Store I was at took time to really train the associates depending on what area they were in, and the training was on going. Decent health care but takes a while to become available to you

Cons

Like in all retail there can be drama going on between the employees, are manager was decent and tried hard to curb this problem. Pay isn't that great, but comparable to other retail stores. Also yes, schedules are flexable but your hours are based on what you are available, again common with most retail.

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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