Great way to start a grooming career - Bather/Grooming Trainee PetSmart Employee Review

5.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

They are basically paying you to train and become a dog groomer. Once you become a groomer the pay doubles. My coworkers are awesome.

Cons

The pay sucks while you are in training although I do get insurance and 401k match. Picking up heavy dogs is hard on your back, make sure you know how to lift properly.

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PetSmart Response
5y
Thanks for taking the time to review and share with us. We're happy to hear you love your life at PetSmart and appreciate all that you do for pets and pet parents that come into the salon!

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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PetSmart Response
1d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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