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      PetSmart

      Engaged Employer

      PetSmart reviews

      Good and Bad - Sales Associate/Cashier PetSmart Employee Review

      2.0
      Mar 18, 2021
      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had some good coworkers, animals were cute

      Cons

      Not a lot of room for growth, depending on your store some questionable things can go on behind the scenes

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      PetSmart Response
      5y
      Hey there, thanks for the review! We appreciate you taking the time to share with us. Please feel free to reach out to the CareSmart line at 1-800-738-4693 if you want to speak with us further. Thanks again!

      Explore other reviews about PetSmart

      5.0
      May 4, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, welcoming, easy, flexible, growth

      Cons

      Weekends, slow, customers, busy, fast pace

      2.0
      Jul 6, 2026
      Pet salon leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic environment with good opportunities in various departments

      Cons

      Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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