PetsMart is interesting work - Petcare Manager PetSmart Employee Review

4.0
May 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Helping customers have healthy and happy experiences with their pets was the number 1 reason to work at PetSmart. The supervisors as a whole were supportive as long as you did very well in your department rating (basically, you do a good job and they were supportive). Just like any company, they were always pushing to increase sales.

Cons

The store manager was not a very good manager and that effects morale in a negative manner. I always tried to get the employees to enjoy their job and fellow employees. The pay was okay, but they were stingy with bonuses and raises. Depending on the store manager you may have injuries from working too hard!

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
1w
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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