Corporate vs. worklife balance - Professional Dog Groomer PetSmart Employee Review

3.0
Mar 28, 2022
Recommend
CEO approval
Business Outlook

Pros

I chose to be part-time in order to have any kind of work-life balance, that was the only way to control any kind of schedule even after working there for so many years but there is plenty of money to be made even as a part-timer.

Cons

Corporate culture is very relevant, how many dogs can you do, how many dogs can you fit into your schedule, can you fit anymore? They don't care if your hands hurt- they want you to make them as much money as you can under the guise that you're making yourself money and for a long time I fell for it because I was young and making a ton of money and now I'm older and my body has really pushed itself to its limits. This is a super labor-intensive job and PetSmart needs to do more to take care of its groomers.

Explore other reviews about PetSmart

5.0
Jul 13, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

everyone communicates and willing to pass on knowledge

Cons

no cons that i can think of

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

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