Not a bad job - Operations Manager PetSmart Employee Review

4.0
Oct 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay, good opportunities for advancement. Friendly customers, pleasant working environment, and associates are very competent and nice.

Cons

Too much paperwork and too many checklists.

Explore other reviews about PetSmart

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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