Steals your life - Pet Stylist PetSmart Employee Review

2.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

You can make a living wage here, and get paid time off. They don't care if you have colored hair, tattoos, piercings...very inclusive and accepting atmosphere.

Cons

It's a living wage, but you will be destroying your body to get it. Very, very labor intensive and physically demanding. Pretty good PTO, but you have to work very hard to earn it. They slowly add more and more on top of you, causing less time to groom dogs, which means more work for less pay. Groomers make commission for the amount they groom, but are charged with tons and tons of side duties. There is also a massive amount of policies and red tape to navigate in order to get your job done. Physically, mentally, emotionally draining on a daily basis. Extremely stressful every day. A lot of times it's impossible to get a lunch break, or any other kind of break, for that matter.

Explore other reviews about PetSmart

5.0
Jul 13, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

everyone communicates and willing to pass on knowledge

Cons

no cons that i can think of

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

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