A roller coaster that you cant control - District Manager PetSmart Employee Review

1.0
Jan 10, 2011
Recommend
CEO approval
Business Outlook

Pros

The animals and genuine people who tried to help them, the customers who look to Petsmart for their pet needs. and many of the associates who genuinely care.

Cons

A training program that is only what it says on paper but is not done in actuality. Its a Joke. . Company says one thing and does another. Way too many programs to learn at once and not reasonable considering the expectations for the time given. a deluge of yes- men around every corner seeking to establish themselves for a brief sense of notoriety .

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5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good staff, good management here

Cons

Not many here. All good

4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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