Difficult Work, Low Pay - Professional Bather PetSmart Employee Review

2.0
Jun 25, 2023
Recommend
CEO approval
Business Outlook

Pros

My coworkers and supervisors are gems who give advice and provide help when possible. Getting to work with a cute and nice dogs.

Cons

Low Pay for a large city and extremely difficult work that takes a mental and physical toll. Felt difficult to get accommodations. Often stressed due to amount of dogs on schedule. Often feel like I can't turn away dogs, even when they seem to stressed/anxious. Groomers are paid by commission but bathers by hour, so groomers will rush to get done early which makes things more stressful for bathers (and ends up with less hours/pay for bathers). Expected to keep up with phone calls in the salon while taking walk ins and working on your dogs.

Explore other reviews about PetSmart

5.0
Jul 13, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

everyone communicates and willing to pass on knowledge

Cons

no cons that i can think of

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

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