Frustrating - Salon Manager PetSmart Employee Review

2.0
Apr 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Variety of tasks, working with animals, safety, paid time off, quick advancement, promotion of fair practices,training programs with compensation, some of the benefits package.

Cons

Very little discretion and independence, techniques for measuring success are unrealistic and unfair, you're expected to stretch resources which makes work difficult, lack of labor hours, and poor compensation for management.

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5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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