Finish academy then leave - Pet Stylist (DOG GROOMER) PetSmart Employee Review

2.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Petsmart fully pays for you to go to their “school” for grooming and also supplies you with all your necessary starting tools.

Cons

Corporate is very greedy. They push unreal standards on their groomers, creating many mistakes, unsafe environments, and burnt out stylists. They demand too much for sales, completely disregarding the safety and comfort of their stylists as well as the quality of the grooms done.

Explore other reviews about PetSmart

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing space to work. Benefits great.

Cons

Sometimes communication falls apart. Not to mention.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff care a lot and try their hardest but it leads to burn out and being taken advantage of by a company the does not care about YOU.

Cons

Poor management. No work life balance. Bad scheduling. Bad pay. No communication. Leads expected to work more than 10 hours a day during high volume periods, Be responsible for too many things. You run around like a chicken with it's head chopped off the whole time you're at work. Staff are snippy, and rude. A few are okay. Company has you working bare bones, and does not care. Pet parent's are weird, and I don't think have realistic expectations that the boarding facility is more like dropping your dog off at a dog shelter for a week while you go on vacation than a "fun time" for your dog. Dogs get fed, watered, pottied. If that is all you care about, then use the PetHotel. If you want your dog to have fun, and be out of a stressful environment (few dogs do well with constant barking and noise all day, plus being stuck in a cement run, thrown in with a bunch of other dogs who have never been properly socialized) just do in home boarding. I would never board my dog at a place like this.

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