Beware of poor management and the NSOM - Petstylist PetSmart Employee Review

2.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, corporate benefits (insurance, 401k, discount programs) Decent employee discount

Cons

Head Management at 1895 is not supportive whatsoever, The store leader holds personal grudges against individuals who speak out or challenge her on her management style. The new store operating model makes it very easy for management to overwork their groomers and offer them little to no support at times, constantly overbooking people and making them sacrifice quality or occasionally safety to get it all done. This new model also makes it incredibly easy for PS managers to get rid of anyone they particularly don't like.

Explore other reviews about PetSmart

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job and location nice

Cons

None that I can think of

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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