It's Worse Than You Think - Merchandising Petco Employee Review

1.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

-3 days in office, 2 at home. -can bring your animal in.

Cons

-leadership is beyond incapable. Many who are in senior positions either: 1) were spared from the new management coming in and are glossy eyed politics players that literally have no idea how to run their areas or grow a business 2) leaders that fly in a week here or there (way to save expenses...) have their own priorities and no idea how to treat people or think about the customer. -ceo who is detached

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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