Retail for Pet Lovers? - Operations Generalist Petco Employee Review

4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Interact with pets of all varieties Opportunities for internal growth Flexible scheduling

Cons

Management can be iffy. Corporate pet care is not ideal Difficult to receive assistance if in a lower level position

Explore other reviews about Petco

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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