Petco? more like Pet-NO - solutions generalist Petco Employee Review

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with animals...if you can find the time in between everything else. Decent discounts for your own pet supplies.

Cons

You will either get way too many hours or not nearly enough. There's somehow never enough people on staff to get things done even if we work quickly and efficiently. People who have been here for months and months don't have the proper training because there's basically no time to do it. You are not allowed to do it on your own time because the company doesn't want to invest in its employees. If you have a bad manager then it's impossible to get rid of them. If you have a good one they will get burnt out quickly and leave. Corporate is turning this pet supply company into an AI slop 5 Below knockoff. They also keep adding more and more metrics (and annoying questions we have to ask guests) and responsibilities without increasing pay, benefits, or any sort of bonus or compensation. Management encourages psychological manipulation just to sign people up for VCC/P. ("Don't take no for an answer", etc.) There is no incentive to this besides getting to keep your crappy job another day.

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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