Challenging environment, great people - Merchandise Manager Petco Employee Review

3.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Fundamental belief in animal adoption and proper care, depth of knowledge (subject matter experts) in many fields, fairly high level of direction, hard working coworkers, nice perks (i.e. Padres games in SD), competitive benefits packages

Cons

Work life balance extremely difficult, on call 24/7 with Blackberry access, some micro managing leaders, unrealistic deadlines and objectives on some projects, silo mentality between key departments, lack of career paths for mid management, lack of true recognition (surface accolades given sparingly).

Explore other reviews about Petco

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Hours are good, flexible job

Cons

I don't know really, good job

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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