No upper level management support for stores.... - General Manager Petco Employee Review

1.0
Nov 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Contact with animals.Pet owners are great.Great selection of products

Cons

District Managers take credit when things are going well and blame managers when metrics are NOT happening.Support from Human Resources regarding management concerns are ignored. Regional H.R Director has own agenda. District Managers are not trustworthy. Payroll is not sufficient to provide animals with proper care.Managers hope for warnings about impending corporate visits.Petco uses a band-aid approach to run stores.Store standards are NOT consistent throughout company. Too many rollouts and planogram changes.Never enough product to support advertised sales.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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