Started out loving my job and now I despise the company I work for and dread going to work. - Anonymous employee Petco Employee Review

1.0
Nov 30, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits for full time employees. You earn Paid Time Off for the hours you work and you earn even more the longer you work there and also what position you're in with GM's getting the most.

Cons

Corporate does NOT care about animals, empoyees or "going green" they only pretend to care so they look good to consumers. They only truly care about padding their pockets. They don't give stores enough time(payroll) to take care of animals properly according to P&P, It's liking moving mountains just to find time and payroll to take sick animals to the vet . We don't have time to thoroughy help and/or educate customers and we don't have enough time to do the never ending tasks involved in everyday retail and the ridiculous projects corporate wants done. Corporate is constantly pushing stores to "sell, sell, sell" and to provide "excellent" customer service while they deny the stores the proper amount of payroll to meet these demands. Corporate decided to "go green" by not turning on all the lights until 10 am. While this is great for the environment, it is not the real reason. It was to save themselves money. Which again, is all corporate cares about.

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5.0
Feb 5, 2026
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CEO approval
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Pros

Good team and leadership at this location

Cons

Hours range from morning by to night

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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