2.0
Dec 9, 2016
Current employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
Customers and store personnel are passionate about the well-being of pets as part of the family. Quarterly bonus programs are a new addition, and were a pleasant addition.
Cons
Technology issues plague the business daily, including phones, computers, reporting, etc. Poor infrastructure and cost-cutting measures are the reasons for the challenges. Additionally, field personnel to support the District Leader positions have been dissolved or have been thinned out so much that the District Leaders have had to take on so much additional responsibility while also handling increasing store amounts (20+ per district) which makes it hard to meet the company goals being expected.