Started out loving it and excited, now I've been here a month and I hate it. - Grooming Assistant Petco Employee Review

- lack of proper training and education in animal care or emergency situations and procedures - lack of proper training in customer services procedures - lack of proper training in work place safety - lack of proper training with SAM system - lack of training, period - store manager constantly pulling bait-and-switches - managers often lying - breaking commission is near impossible if you so much as speak out about anything - retaliation by cutting hours - write ups for things that could be avoided if there were proper training - write ups for reasons that management has made up - not to mention grooming assistants are told to pretty much by their own equipment rather than the store supplying it - the pay, when you don't break commission, is terrible - management does with scheduling for important - favoritism - cut throat co-workers - explaining that you need to ask questions about things as a poor substitute for real training - lack of positive feedback from management - the manager in the grooming salon is a task-manager, doling out goals that are extremely difficult to accomplish on top of regular duties - in my case only one of the groomers actually helps with things that are too challenging to handle alone - other co-works will often brush off anyone needing assistance when they don't like you - turn over is so high there's ALWAYS an ad out for positions in the store/salon - every co-worker hates their job, from the salon to the floor - NO OVERTIME, meaning 30 hours minimum required, but often getting sent home early because there's "nothing to do", and yet still expected to work more hours than scheduled