Used to be an amazing place to work - Anonymous employee Petco Employee Review

2.0
Mar 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bring your pet to work Beautiful new corporate facility with gym, open design, natural light and and onsite Cafe Co-workers are just as passionate about pets as you are

Cons

Annual reogrganizations, restructuring and layoffs- departments are cut so significantly and change leadership so frequently that expertise is lost, leadership has no idea what the newly acquired teams do or what is realistic to add to their plate. SME's are frequently lost during the layoffs and noone else in the organization really understands what job that person did. Senior management is out of touch with the employees - talk a great game about promotiing and developing from within but it doesn't happen; we elimate the people with the knowledge and talent and bring in new people for those same roles from the outside. Women in senior leadership roles are minimal - 3 of the 11 are women. New CEO referred to the women at that level as "the girls" in a recent company wide leadership meeting and one was recently asked to retire. Workload is significant and everyone is drowining. Upper management talks a lot about "stop doing what isn't needed" but nothing has stopped. Projects and expectations continue to build. Everyone I know is working a 60-70 hour week to just "keep up" with the workload. We do quarterly employee surveys and the results are horrendous but yet the company does nothing about them. It honestly feels like an exercise in futility. How we continue to with the most ethical company award when senior leadership has harrassed women is completly shocking and embarassing.

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5.0
Jun 2, 2026
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Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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