Great Company, Needs some improvemet - Anonymous employee Petco Employee Review

4.0
Sep 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company. I love that it's so relaxed and laid back on the day to day level. Most of their animals are really well taken care of.

Cons

First, bettas? Do not belong in bowls. They require a minimum of 2.5 gallons, heated and filtered. Heated! Filtered! This is common knowledge. Second, goldfish need at least 30 gallons each. Both of these fish are listed as needing tank sizes which kill them. And these are listed in Petco's own training videos. Fish are animals too. Second, training. I've worked here for almost four months and have barely been trained because there's no hours set aside for training! Is this a joke? Bring back dedicated training hours. It's no wonder newbies get complained about, even among our coworkers. We don't know how to do anything.

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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