On the edge of ruin - General Manager Petco Employee Review

1.0
Feb 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Partnerships with animal adoption groups.

Cons

The appallingly poor management of the company after being bought out by an equity firm a couple years ago is driving the business into the ground. Turnover is staggering and morale from the top on down is in the toilet. You're expected to do 12 hours of work in an 8 hour shift with just 2 other employees in the store to help you. Pay isn't even close to fair with some store leaders or general store managers starting out at $37,000 while others get $55,000 or more owing to how desperate upper management is to hire somebody and not based on qualifications or work background. Cashiers start at $8-9.00 max without exception and don't receive but a 20-30 cent raise once a year if they're lucky. They've began using weekly scorecards that track every little piece of the business and are firing employees who can't sell dog training and hit sales goals for services. This company will likely be bankrupt in the next few years and will have to close many stores.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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