Unrealistic expectations on a shoestring budget... - Anonymous employee Petco Employee Review

1.0
Sep 10, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with the animals can be fun. Seeing the pets that come in is good. PTO is generous - if you can last at least a year.

Cons

Payroll sucks - and nobody wants to acknowledge it, yet they keep piling on one stupid project after another. They want 'meaningfull engagements' with the customers - yet you are one of only 2 or 3 people working the entire store, while trying to complete a multitude of tasks. Great training tools (MLC) - yet no hours to utilize them... They want you to sell dogtraining classes - but supply no support to execute the classes ($400+ in dt sales = 1 hour of payroll for 6 weeks, $360 - 3 classes sold - gets you nothing to conduct them.)

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

See reviews by: Helpful|Rating|Date|All