Used to be a company you would want to work for. - Retail Store Team Leader Petco Employee Review

1.0
Feb 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. 401k match up to 6%. Paid time off increases by 5 days after 10 years. You do get to see and play with cute dogs!

Cons

Upper management was better under previous CEO, Jim Myers. Jim cared about his staff from cashiers all the way up the ladder. Once he retired and new CEO took over, he replaced upper management and all they care about is they care about is themselves. Petco’s tagline used to be “Animals come first.” Not so much anymore. They pretend animals come first but they don’t.

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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