Save yourself, run from this company. - Anonymous employee Petco Employee Review

1.0
Sep 20, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing about this company is that you get to work with animals. However, if you love animals, don't work for this company.

Cons

Poorly managed and most staff members are horrifically overworked. It is not uncommon to work 18 hours in a row and not receive overtime since the hours span over 2 seperate "days". We do not have the proper tools to do our jobs. Little communication, even less training, worst customers ever. This is, by far, the worst company I have ever worked for in my 20 year retail career. I can't say too much or they will sue me for slander (yes, they will, I've seen them do it before). Do yourself a favor and forget Petco even exists. They are a machine which chews up employees and spits them out a mangled, bloody mess.

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5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and leadership at this location

Cons

Hours range from morning by to night

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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