Pros
Passionate Animal Care! This company has a great focus on animal care as the Number 1 priority
Cons
This company lacks talent development, payroll structure, and competitive pay, so they rely on almost 100% internal promotion. I took over a location that had compromised animal walk scores and had to hire a whole leadership team with zero extra hours to train properly; instead I was told, "train on the go". How do I know the scores were compromised; because I worked with the Store Leader overseeing the store and watched her not do anything with her day, but bare minimums, and when I reported the actions nothing was done to this leader. This company lacks understanding of project management skills, and focus on culture. My Month at this location I was working 70-80 hours a week with progress as shown on scorecard, but held accountable as if I had made zero movement in this struggling store. Upper management doesn't care about development and needs of the stores; as it is a get-it-done attitude behind all the PC talk. Over 6 months of failing processes isn't a quick turn around with un-trained/ under developed associates and leaders. This company needs Leadership, perspective, and less management.