Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Petco

      Is this your company?

      Petco reviews

      Bad management causes high turnover - Anonymous employee Petco Employee Review

      3.0
      Sep 4, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      New building, casual dress code and pets in the corporate office. Most people are friendly and want to be there, and will help where they can. The cafe is also pretty nice and a good selection of food each day. Depending on what team or department you are on, the schedule can be somewhat flexible. I was paid well above others on my team, so I can't complain about that... but while interviewing NEGOTIATE or else you are stuck with 1-4% raises year each.

      Cons

      Unlike a lot of companies I have worked for, Petco hires mostly local talent (they do not want to chip in for relocation if you are under a certain level). So, the talent might not be what it could be if the company looked outside of current San Diego residents. The yearly layoffs suck, but at least people are given severance (not sure if it's a good amount, though) and this yearly layoff practice is typical in retail. The expectations in this retail environment are not realistic unless tomorrow the internet shuts down for good and companies like Amazon or Chewy are no longer a concern. Budget for software and programs also seems to be a little stingy, saving money on tools only makes for frustrated employees and slow performance/errors.

      avatar
      Petco Response
      7y
      Thank you for your honest and thorough review. Firstly, we appreciate your time with us and this feedback as we're always looking for ways to improve our employee's experiences. We do our best to adapt to changes in the business, but we want to ensure your concerns are being heard. We encourage you to share your feedback with us via the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/ so we can address your concerns and experiences.

      Explore other reviews about Petco

      5.0
      Jun 2, 2026
      Dog bather
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment, good management and able to learn and improve

      Cons

      none so far that ive been working here

      2.0
      Jul 2, 2026
      Guest advisor - leader on duty
      Recommend
      CEO approval
      Business Outlook

      Pros

      friendly store managers usually good discounts nostalgic

      Cons

      Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Petco jobs | Petco salaries | Petco benefits | Petco interviews
      Petco reviewsPetco reviews in San DiegoPetco review