Uneasy - Anonymous employee Petco Employee Review

3.0
Jan 22, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Environment • Nice building with ample amenities – gym, Starbucks, cafeteria, dog parks, walking trail. • Comfortable office environment – pets at work, California casual dress, sponsored happy hours, work from home capabilities Coworkers • Majority are friendly and focused on directives • Fostered collaboration across different areas of company which helps gain a broader understanding of goals • Established sense of trust between managers and employees (at least from the interactions I have seen) • Consistent interaction with VP/Director level – given good “face time” opportunities

Cons

CONS Benefits • Poor PTO offering (2 weeks’ vacation, 1 week sick) • CA state minimum maternity leave (must use FMLA/vacation for anything longer) • 401k match below par • Health insurance costs above CA average for corporate Resources/Career • Outdated technology that handcuffs us from making sound business decisions across all facets of the enterprise (most notably, our POS system) • Understaffed in key areas, like inventory, which removes all capabilities for analysis and growth for those in that area • No clear hierarchy or career pathing available. Most moves are to “bigger desks” which then cap out at a certain point with no further opportunities • No training for job specific or even company-wide topics/systems except for a 2-day orientation when starting. Operate under a “trial by fire” mentality. Leadership • New CEO comes across as sexist o When confronted with lack of women in C-suite, responded by parading around female hires in a “look – a girl!” sort of way o Both in at company-wide town hall meetings (“hosted members of the leadership team and their wives” - there are female leaders...) as well as in smaller group meetings has offhandedly insinuated that women are lesser/that men are valued more • Clear disconnect on priorities at the top level o The business has become siloed between sales, inventory, marketing, etc. When we solve a problem in one we aren't looking for the upstream issues it may cause in another o Split leadership team with differing objectives has created no clear strategy to act on at the lower levels. There are differing interpretations of what the best course of action is, but we are left to squabble it out among ourselves which is difficult when – again – we have different business objectives that we are marching to.

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Petco Response
7y
Thank you for your honest review. We value your opinion. While we’re happy to hear you enjoy the work environment and collaboration across the organization, there are clearly areas where we need to do better like benefits and career pathing. One of your comments about leadership and our CEO warrant clarification. For the record, since joining Petco last June, our CEO, Ron Coughlin, has made inclusion and diversity a top priority, and it’s something all of us at Petco take very seriously. In the past seven months, the company has added three women to the Senior Leadership Team, one to the Board of Directors (all accomplished executives) and provided a whole new level of support for the Empowering Women at Petco resource group. The comment you referenced from a recent Town Hall meeting where Ron spoke about hosting some of the leadership team and the board at his house deserves factual correction. The comment pertained to the board members bringing their wives. This was a direct reference to two male Board members who brought their wives, a statement of fact. Unfortunately, the two female board members did not bring their husbands/significant others. Treating people with dignity and respect and fostering a culture of inclusion, diversity and opportunity for all will continue to be a key focus at Petco. If you have further concerns you’d like to see addressed, we encourage you to share your feedback with your manager or confidentially via the Petco Hotline at 1-888-736-9834 or http://petcohotline.com.

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Cons

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Cons

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