I NEVER saw one hourly "wellness check" of any in store pets. - Anonymous employee Petco Employee Review

1.0
Jul 9, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still looking for one. Does not getting any training count? Maybe having all nite shifts, till 11:00 P.M.?? I know.....lots and lots of weekends when you offer an open availability.

Cons

Where Pets come first is only a clever marketing slogan at this location. Truth be known, I found pets that were for sale; sick , beat up, and neglected almost every shift. Employees are never given enough time to properly care for them. Sales come first,not pets,not customers, not staff. It's all about the numbers look great! Not too hard to boast when your the only pet store in the city. Come on Mr. James M. Myers wake up. I invite you to St. Augustine any night or weekend to visit your St. Augustine location here, with - NO- inter-company knowelge. A true no-know visit. Are you ready to see how we live? Please see if you can eat in a break room where free range cats get vac's. By all means use the bath rooms. Please think about using the fridge for your food, or the microwave. All this should give you a pretty good idea of how YOUR animals are cared for. Mr. Myers, your employees are not treated any better than the animals, pretty scary right?

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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