Toxic work environment. do not take a role in planning if you have any self respect! - Merchandise Planner Petco Employee Review

1.0
Mar 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Pets, fun products, cool coworkers, bonus payout, large cubicles, vendor dinners, dog park on premises

Cons

Leadership, career opportunities, systems, benefits, processes, facilities. Not just bad managers, but good old fashioned throw you under the bus when you aren't there to defend yourself, bad people. Career opportunities depend solely on whether the aforementioned group accepts you as one of their own. Systems are inaccurate and incredibly slow. We finally upgraded to Microsoft 2007. You get 4 (four) days of PTO your first year- this is the value Petco places on you. Healthcare is abysmal, HR is in India or Texas, IT is in India. Facility is disgusting, smells, 30 year old carpeting, roaches in the bathrooms- so embarassing to ever have a friend stop by the office. Make us wear business casual in a pigstye of an office with urine and dog poop on the floor. No appreciation for employees if you aren't in Merchandising. Also, they are moving to Texas. Management won't tell you what you need to do to get to the next level, they will just tell you that you aren't going there- so no actual career path or developing skills.

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

See reviews by: Helpful|Rating|Date|All