Too much work, not enough headcount - Associate Category Manager Petco Employee Review

3.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Bring your dog to work Petco Park - Padres Baseball Games Living in San Diego

Cons

Work/life balance can be a challenge. The vibe in the office is fairly tense and chaotic. The atmosphere (other than the loving dogs) is one that I could do without. The eCommerce side of the business is simply a sh*t show, it's honestly unbelievable that the website is still up an functional (albeit, barely). The amount of time it takes to execute changes, even minor issues, is excruciating. At this point in time, there's no chance Petco will ever catch up with the always changing strategies and tactics which Amazon, Chewy and many others conduct so effortlessly.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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