Give us reasonable payroll to provide the service you expect from us - Merchandise Operations Leader Petco Employee Review

4.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Play with puppies all day Good vacation time Loyal customers Educate pet parents

Cons

Never enough payroll to help all of the guests the way we would like Low pay Ridiculously low raises for meeting/exceeding expectations Watching people bring back dead animals because they didn't listen to your advice

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1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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