Good people but dysfunctional organization - Anonymous employee Petco Employee Review

3.0
May 30, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On the whole, the individuals I worked with were great people who were passionate about the work they were doing and skilled in their individual roles.

Cons

Constantly shifting leadership & strategy made it difficult to execute long term strategy at the digital operational level. In just under 3 years there, I had 3 different roles and 6 different bosses. I relished in the opportunity to take on new challenges but never had the time to establish & execute strategy.

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Petco Response
7y
Thank you for your honest review. We do our best to adapt to changes in the business, but we want to ensure your concerns are being heard. We will share your feedback with our team as we continue to work towards making Petco a great place to work!

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Cons

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1.0
Jul 14, 2026
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Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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