It used to be great.. - Merchandising Manager Petco Employee Review

4.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great discount, great products, a lot of interesting animals

Cons

Exhausting lists of tasks to do every day, not enough pay for what they are asking you to do, and clientele can be exhausting sometimes

avatar
Petco Response
7y
We appreciate your honest review ⁠—we’re all in this together! We just wanted to let you know that we hear you, and will share your concerns with our team. Thank you!

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

See reviews by: Helpful|Rating|Date|All