Hard work is rewarded - Anonymous employee Petco Employee Review

4.0
Sep 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are opportunities for advancement within the company if you work hard and express interest in being promoted. Recently, live animal departments have undergone "right sizing," species that don't sell well at a specific store location have been removed out of x store's planogram. This was a long time coming, now animals are more managable and we can provide the best care that they need and deserve. Customer service and exceeding expeptations is a high priority of the company, BUT...

Cons

We need more hours!!! AND a more sophisticated, real-time inventory system. The most common complaints I hear from customers are, a) "You need more people to help customers" and b) "You never have what I need in stock."

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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